If you have CIGNA insurance...

Nell is a registered CIGNA provider; her provider number is 196176.

 

This means that if you have CIGNA health insurance, they will probably pay some or all of the cost of your physiotherapy treatment.  Hurrah.  However, you do have to jump through a few hoops first.

 

The first thing you need to do - before attending a treatment session at Victory - is to contact CIGNA.  Tell them your problem, and explain the cost.  Sometimes they will expect you to have had a GP recommend physiotherapy for you. 

Once CIGNA have agreed to cover the cost of your treatment, they will issue you with a "Confirmation of Cover" letter.  You need to bring this letter to your first session with Nell.

When you attend your treatment session, you also need to ensure that Nell is in possession of:

  • your name and address including postcode
  • your date of birth
  • your Aviva policy number
  • the amount of any excess you need to pay

This way, we can make sure that we don't have to bill you unnecessarily, and that you get the full benefit of the health insurance that you're paying for!

Please don't hesitate to contact us if you have any questions.