From our clinical team to our admin staff, we’re delighted that some of the most passionate and dedicated people in the industry choose to
work at Victory.
Major (retd) Nell Mead
Clinical Director &
BSc Physiotherapy, PG Dip Sports & Exercise Medicine, HCPC, MCSP, APSKM, L/RAMC
Nell originally joined the British Army on her gap year. After completing her physiotherapy degree, she rejoined as a physiotherapy officer in 2000. During her ten-year service, Nell spent time at the Defence Medical Rehabilitation Centre and Headley Court, and was a part of the incredible treatment and support provided to injured military personnel staying there.
When Nell retired from the Army, she discovered that the physiotherapy offered to civilians was often lacking and varied hugely in quality. In 2010, she founded Victory Health & Performance, to enable civilians to access the cutting-edge rehabilitation and treatment processes previously only available to the military.
Nell is the only physiotherapist in the world to have completed full training in both the Integrated Systems Model (developed by Diane Lee and LJ Lee in Canada) and the Sarah Key Method (developed by Sarah Key, physiotherapist to the Queen). This training allowed her to develop the Health & Performance Pyramid which underpins all of the work done at Victory. Nell has a reputation for being the therapist to see when no-one else can fix you. Her expertise is sought out by patients worldwide, and in 2014 Zesty named her “best physiotherapist in London for serious injuries and rehabilitation”.
In her spare time, Nell is a keen tennis player and rugby enthusiast, having worked with Army teams and former international rugby players.–
BPhty, HCPC, MCSP
After completing rehabilitation for an ACL injury at the age of 13, Lauren knew that physiotherapy was her calling in life. She trained at the University of Otago in New Zealand, and since then has managed to combine treating with her other passion in life – travel. This has exposed her to many different ‘gurus’ and styles of practice in New Zealand, Australia, Canada, and the UK. She loves the in-depth nature of physio and thrives on the holistic approach that underpins Victory’s philosophy. Lauren treats all injuries, but especially loves knees and shoulders!
Outside of the clinic Lauren leads a very active lifestyle. She represented New Zealand in football, is a keen tennis player, Latin dancer, and has dabbled in many other sports. As satisfying as she finds sports personally, this has helped to give her a broad understanding and appreciation of the physical and mental requirements involved, and realistic expectations for recovery.
Movement & Balance specialist
BSc (Hons) Sports Science, FAFS, Z-Health Practitioner
Passionate about health and fitness from as soon as she could run, Elizabeth doesn’t feel she could have possibly chosen any other career. Working in the fitness realm for over 15 years, she has been on a ceaseless quest to understand human movement in great depth. This gives her a unique approach to help her patients improve their neuromuscular capacity, balance, and confidence in pain-free movement.
Combining her love of travel and education, Elizabeth has made the effort to learn from genuine experts all over the world. A graduate of the prestigious Gray Institute, known as the gold standard for biomechanics, Elizabeth has combined a solid biomechanical approach with a neurological lens with education from AMN Academy (Applied Movement Neurology) and Z-Health.
Where Victory’s physiotherapists and rehabilitation therapists mainly work with the neuromusculoskeletal system, Elizabeth’s focus is to calibrate the vision, vestibular (balance) systems with the proprioceptive system. These systems can become blurred and/or disrupted with injury and poor movement patterns, which increases the risk of further injury.
Elizabeth’s work with the visual and vestibular systems also adds an extra dimension to our service, helping people to recover from dizziness and balance problems as well as pain.
Head of Performance & Rehabilitation Therapist
BSc Sports Science, MSc Sports Rehabilitation
As Victory’s Head of Performance, Helen provides the link between finishing physiotherapy and returning to exercise safely and confidently. Helen’s sports massage and exercise programmes help improve mobility, stability, balance and strength, reducing the risk of re-injury. As one of the first to complete an MSc in Sports Rehabilitation – and one of the very few sports therapists in the world to study the Integrated Systems Model with Diane Lee – Helen will support you every step of the way.
Helen has an extensive athletic background, participating in CrossFit, triathlons, and rugby (for the Richmond Ladies and the Pink BaBas). She understands the performance needs of everyone from elite athletes to people who just want to stay fit and healthy.
Sports Massage Therapist
Hayley has been a massage therapist for over 10 years, and after graduating as a Sports and Remedial Massage Therapist, she initially developed her skills working in elite sports, especially rugby and football – and was invited to work with Canada RFC as part of their sports massage team in the 2015 Rugby World Cup. Multi-talented Hayley also qualified in reflexology over eight years ago at The London School of Reflexology and went on to specialise in fertility and antenatal/postnatal care.
Hayley successfully applied for a place at university to study physiotherapy – but had to defer it on discovering that she was pregnant with baby Chloe just before the course started. Since becoming a mother, she has found a new passion for health, fitness and rehabilitation throughout pregnancy, inspiring fellow mums to continue to maintain a safe and healthy level of fitness – something she blogs about over on our sister site, Victory Mums.
But it’s not just about elite athletes and mums for Hayley, who worked as a massage therapist in the corporate world at Canary Wharf before joining Victory. She really enjoys meeting new people, and working with any clients who are committed to getting better, whether that means less stressed, more flexible or stronger.
Oh, and Hayley’s still really keen to become a physiotherapist – she’s just waiting until little Chloe is old enough to start school. She loves working at Victory because she believes that to be the best, you have to work with the best.
Dr Victor Thompson
Clinical & Performance Psychologist
DClinPsy, DipSpPsy, BScPsy, Clinical Sports Psychologist
As a clinical sports psychologist, Victor works with people in clinical and sporting populations to address issues affecting their performance. He has helped many athletes to overcome performance stress and setbacks like injury, review their performance and plan for competitions.
Victor is often consulted by the media for his expert opinion. His credits include national newspapers like the Times and the Independent, radio programmes, Sky News, ITV News and BBC World News.
Victor is also an amateur triathlete who won silver at the British Triathlon Association National Sprint Championships and raced at the European Triathlon Championships and World Championships. His personal experience of training, preparing and dealing with injuries and setbacks gives him a particular insight into the psychological needs of athletes.
Iris got into yoga twenty years ago after her kickboxing coach recommended she try it – but after going through yoga therapy herself in 2008, she decided to retrain as a yoga therapist. She qualified through the prestigious Yogacampus and is an accredited member of the British Wheel of Yoga. She’s also studied with world renowned yoga therapists.
In fact, when she’s not at Victory, multi-talented Iris works with a wide range of people, including children with spina bifida, ADHD and dyspraxia, and adults with issues from injuries to cancer!
Rachel is our multi-tasking Practice Manager. After training as a teacher, she worked in sales and administration roles before coming to Victory when we moved to Sun Street. Her main role is to ensure the smooth day-to-day running of the clinic – answering queries, looking after our website and newsletter, organising clinic events (we host great parties) and making sure everything runs like clockwork.
When she’s not at Victory, Rachel enjoys going to concerts and brushing up on her photography.
Having experienced the healing hands (and feet) of Nell for herself, Sarah was thrilled to join the team, helping clients access these therapies, and developing the public face of Victory.
With a background in leisure services and the photography industry, Sarah holds the reins of all the day to day administration tasks, firing the engine room for the business’s success.
Sarah is a keen aficionado of musical theatre and European travel, usually enjoying both in the excellent company of her daughter (her son gladly stays at home!).